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Does Bluether Magic support refunds for non-quality issues?

Dear customer, thank you for your interest and support for Bluether Magic. Regarding your question, we are sorry to inform you that we cannot provide a refund service if you need a refund due to non-quality issues after purchasing Bluether Magic products. The products on our official website www.bluethermagic.com have undergone strict quality inspections, and we will ensure that our customers are provided with high-quality products and excellent services. Therefore, we are very confident that our products can meet your needs. If you encounter any problems during the use of our products, we will do our best to provide you with help and solutions.


At the same time, we also hope that you will carefully read our product and usage instructions before purchasing. If you have any questions about our products, you can contact our customer service team at any time. We will provide you with detailed product information and purchase advice to ensure that you make wise decisions before purchasing.


We understand that accidents may happen and certain damages or detachment of accessories may occur due to personal usage or improper operation of our products. However, please kindly note that such circumstances are not covered under our warranty policy. If you require our repair or replacement services, we kindly ask that you bear the cost of round-trip shipping and any associated fees for the replacement parts.


We appreciate your understanding and cooperation in this matter. If you have any other questions or needs, please feel free to contact our customer service team. We will do our best to serve you.