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Under what circumstances can I request a refund?

Thank you very much for your interest and support for Bluether Magic products. According to our refund policy, you can only apply for a refund in the following situations: if there are quality issues with the product you received, you can apply for a refund. If you purchased the product due to a misunderstanding caused by our mistake, we will also consider providing you with a refund service. Moreover, we kindly ask that you bear the cost of shipping and handling fees associated with returns when sending items back to Bluether.


Please note that if you have purchased a product from another magic shop, we are unable to process a refund for you, but we can indeed offer after-sales service to you. Therefore, we kindly advise that you should contact the magic shop where you made your purchase to request a refund.


At Bluether, we strive to provide the best possible customer service and ensure that our customers are satisfied with their purchases. If you have any questions or concerns about our products or services, please do not hesitate to contact us. Our team is always here to assist you and provide you with the best possible solution.


Thank you for choosing Bluether as your trusted partner in magic. We look forward to serving you and providing you with the highest quality products and services.